Privacy Policy

Last Updated: September 12, 2026

Fairouz Bee Care (“we,” “our,” or “us”) is committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit or use our website and online store.

This Privacy Policy applies to our website, including its associated pages and subdomains (collectively, the “Service”). By accessing or using our Service, placing an order, creating an account, or otherwise providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy.

Definitions and Key Terms

Cookie: A small amount of data stored on your computer or mobile device by your web browser. Cookies help us operate our website, remember your preferences, maintain your session, and understand how our website is used.

Company: When this Privacy Policy refers to “Company,” “we,” “us,” or “our,” it means Nedaa Ehjaz Est. For Cosmetics, based in Jerash, Jordan, operating under the trade name Fairouz Bee Care.

Country: Jordan.

Device: Any internet-connected device, such as a smartphone, tablet, computer, or other device used to access our Service.

IP Address: An Internet Protocol address assigned to a device connected to the Internet. An IP address may provide general information about the location from which a device connects to the Internet.

Personal Data / Personal Information: Any information that identifies, or can reasonably be used to identify, an individual, either directly or indirectly.

Service: Our Fairouz Bee Care website, online store, and the products, features, and services made available through the website.

Third-Party Service Provider: A company or individual that provides services to us, such as payment processing, website hosting, delivery, analytics, marketing, technical support, or other services necessary to operate our business.

Website: The Fairouz Bee Care website, accessible at www.fairouzbeecare.com.

You: Any individual who visits our website, creates an account, places an order, purchases our products, or otherwise uses our Service.

What Information Do We Collect?

We collect information that you voluntarily provide to us when you visit our website, create an account, place an order, contact us, subscribe to our newsletter, participate in a survey or promotion, or complete a form.

Depending on how you interact with our Service, the information we may collect includes:

Full name
Username, if applicable
Phone number
Email address
Delivery address
Billing address, where applicable
Order and purchase information
Product preferences and information you voluntarily provide to us
Account login information, where applicable
Information you provide when contacting our customer service
Information necessary to process payments

Payment Information

When you make a payment through our website, payment information may be processed by our third-party payment service provider.

We do not intentionally collect or store your full payment card details on our own systems unless this is necessary and permitted for the operation of the payment service.

Payment information is handled in accordance with the applicable privacy and security policies of the relevant payment service provider.

Location Information (GPS)

With your permission, our website may request access to your device’s location information, including GPS data.

We use location information only when you choose to provide it and when it is necessary to assist with delivery, such as helping us determine or confirm your delivery location.

Location access is optional. You may refuse or withdraw location permission through your device or browser settings. If you do not provide location access, you may still use our website and services, although certain delivery-related features may not be available or may require you to provide your delivery address manually.

We do not use your GPS location to determine your personal interests or for targeted advertising.

How Do We Collect Your Information?

We collect information through:

Information you provide directly when creating an account or placing an order.
Information you provide when contacting us.
Information generated when you browse or use our website, such as IP address, browser type, device information, and website activity.
Cookies and similar technologies.
Information provided by trusted third-party service providers when necessary to provide our services.

How Do We Use the Information We Collect?

We may use your personal information for the following purposes:

To create and manage your account, where applicable.
To process and fulfill your orders.
To process payments.
To arrange and complete delivery of your orders.
To communicate with you regarding your orders.
To provide customer service and support.
To respond to your questions, requests, or complaints.
To improve our website, products, and services.
To maintain the security and functionality of our website.
To prevent fraud, misuse, or unauthorized activity.
To send you service-related communications.
To send marketing communications where you have provided the appropriate consent or where otherwise permitted by applicable law.
To comply with applicable laws, regulations, legal requests, and court orders.

How Do We Use Your Email Address?

By providing your email address, you may receive communications from us relating to your orders, account, customer service requests, or other services you have requested.

Where required, we will obtain your consent before sending you promotional or marketing communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in the relevant email or by contacting us directly.

Unsubscribing from marketing communications will not prevent us from sending essential service-related communications, such as order confirmations, delivery updates, or important account information.

How Do We Use Your Phone Number?

We may use your phone number to:

Confirm or process your orders.
Contact you regarding delivery.
Provide customer service.
Respond to inquiries or requests.
Send important service-related notifications.
Contact you regarding your order when necessary.

Where required, we will obtain the appropriate consent before using your phone number for promotional communications.

Do We Share Your Information With Third Parties?

We do not sell or rent your personal information to third parties.

We may share your personal information with trusted third-party service providers when reasonably necessary to operate our business and provide our services to you.

These may include:

Payment processing providers.
Delivery and shipping providers.
Website hosting and technical service providers.
Database and cloud service providers.
Customer service providers.
Website analytics and technology providers.
Marketing and advertising service providers, where applicable and permitted.
Professional advisers and service providers.
Government authorities or law enforcement agencies where required by law.

These third parties are authorized to use your information only as necessary to provide the relevant services to us or to comply with applicable legal requirements.

Delivery and Shipping Providers

To fulfill and deliver your orders, we may share information necessary for delivery with our shipping and delivery partners.

This may include:

Your name.
Phone number.
Delivery address.
Location information that you have voluntarily provided through GPS.
Order-related information necessary to complete delivery.

We only share the information reasonably necessary to fulfill and deliver your order.

Analytics and Website Data

We may use analytics and technology services to understand how visitors use our website and to improve its performance and user experience.

These services may collect information such as:

IP address.
Device type.
Browser type.
Operating system.
Pages visited.
General website activity.
Approximate location derived from technical information.

Where applicable, these services process information according to their own privacy policies.

Advertising and Remarketing

Where applicable, we may use advertising and remarketing technologies to help us understand the effectiveness of our marketing campaigns and display relevant advertisements.

These technologies may include cookies, pixels, or similar tracking technologies.

Where required by applicable law, we will request your consent before using non-essential tracking technologies for advertising or remarketing purposes.

You may be able to control or disable certain cookies and tracking technologies through your browser or device settings.

Facebook / Meta Pixel

Where Facebook/Meta Pixel is installed on our website, it may collect information about interactions with our website to help us measure advertising performance, understand website activity, and improve our advertising.

The information collected through the Meta Pixel is processed in accordance with Meta’s applicable privacy policies and terms.

You may be able to manage certain advertising and tracking preferences through your browser, device, or Meta account settings.

Google Maps API

Where Google Maps services are used on our website, Google Maps may process information necessary to provide location and mapping functionality.

This may include location-related information and information from your device.

Google processes such information in accordance with its applicable privacy policies and terms.

Cookies

Fairouz Bee Care uses cookies and similar technologies to improve the functionality, performance, and user experience of our website.

Cookies may be used to:

Keep you signed in, where applicable.
Remember your preferences.
Maintain your shopping experience.
Support essential website functions.
Understand how visitors use our website.
Improve website performance.
Support analytics and marketing activities, where applicable.

Some cookies are essential for the website to function properly, while others are optional.

You may configure your browser to block or delete cookies. However, disabling certain cookies may affect the functionality or performance of some parts of our website.

We do not intentionally store sensitive personal information in cookies.

Blocking and Disabling Cookies

You can configure your browser to block or disable cookies and similar technologies.

Please note that disabling essential cookies may cause some website functions to operate incorrectly or become unavailable.

Different browsers provide different options for managing cookies. Please refer to your browser’s help or settings menu for more information.

Local Storage

Our website may use local storage technologies, including DOM storage, to store certain information locally on your device.

Local storage may be used to support website functionality, remember preferences, and improve your browsing experience.

Sessions

We may use session technologies to maintain your interaction with our website and to support functions such as account access, shopping cart functionality, and website security.

Session information is generally temporary and may be removed when your browsing session ends.

How Long Do We Keep Your Information?

We retain your personal information only for as long as reasonably necessary to provide our services, fulfill the purposes described in this Privacy Policy, maintain appropriate business and financial records, resolve disputes, prevent fraud, and comply with applicable legal or regulatory obligations.

When your personal information is no longer required, we will take reasonable steps to delete it, anonymize it, or otherwise securely dispose of it, subject to applicable legal and operational requirements.

How Do We Protect Your Information?

We use reasonable physical, technical, and administrative safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

Where appropriate, information transmitted through our website may be protected using encryption technologies such as Secure Socket Layer (SSL)/Transport Layer Security (TLS).

Access to personal information is limited to authorized individuals and service providers who need the information to perform their responsibilities.

However, no method of transmission or electronic storage is completely secure. Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.

Can I Update, Correct, or Delete My Information?

You may contact us to request that we:

Update or correct inaccurate personal information.
Change your communication preferences.
Provide information about the personal information we hold about you.
Delete your personal information, where applicable and permitted by law.

We may need to verify your identity before processing certain requests in order to protect your privacy and account security.

Please note that some information may need to be retained where required by law, for legitimate business purposes, or to complete transactions and maintain required records.

Children’s Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect or solicit personal information from children under the age of 13.

If you are a parent or legal guardian and you believe that your child has provided us with personal information without your consent, please contact us using the contact information provided in the “Contact Us” section of this Privacy Policy.

If we become aware that we have collected personal information from a child under the age of 13 without appropriate parental or legal guardian consent, we will take reasonable steps to verify the situation and delete such information from our systems as soon as reasonably practicable, unless retention is required by applicable law.

If you believe that we may have collected personal information from a child under the age of 13, please contact us so that we can review the matter and take appropriate action.

Third-Party Services

Our website may use or provide access to third-party services, including payment providers, delivery providers, analytics services, advertising services, mapping services, hosting providers, and other third-party technologies.

Third-party services operate independently and may have their own privacy policies and terms of service.

We are not responsible for the privacy practices of third-party services that we do not control.

We encourage you to review the privacy policies of any third-party services you use through our website.

Links to Other Websites

Our website may contain links to third-party websites.

This Privacy Policy applies only to Fairouz Bee Care and our Service.

We are not responsible for the content, security, or privacy practices of third-party websites.

When you follow a link to another website, your use of that website is subject to its own terms and privacy policy.

International Data Transfers

Fairouz Bee Care is based in Jordan.

Some of our third-party service providers may be located outside Jordan. As a result, your personal information may be processed or stored in countries other than Jordan.

Where personal information is transferred to another country, we will take reasonable steps to ensure that the information is handled in accordance with applicable legal requirements and appropriate security measures.

By using our Service, you acknowledge that your information may be transferred and processed in locations outside Jordan where necessary to provide our services.

Disclosure Required by Law

We may disclose personal information when we believe that such disclosure is reasonably necessary to:

Comply with applicable laws, regulations, court orders, or legal processes.
Respond to lawful requests from government or law enforcement authorities.
Protect the rights, property, or safety of Fairouz Bee Care, our customers, employees, or other individuals.
Investigate or prevent fraud, security issues, or other unlawful activities.
Protect the security and integrity of our website and services.

Business Transfers

If Fairouz Bee Care is involved in a merger, acquisition, sale of assets, restructuring, transfer of business, or similar transaction, personal information may be transferred as part of that transaction.

Any such transfer will be handled in accordance with applicable laws and reasonable privacy and security measures.

Affiliates

If applicable, we may share information with entities that are affiliated with or under common ownership or control with Fairouz Bee Care, where reasonably necessary for business operations or the provision of our services.

Any such information will be handled in accordance with this Privacy Policy and applicable laws.

Payment Details

Payment information provided through our website may be processed by third-party payment service providers.

We take reasonable measures to protect payment-related information. However, payment processing may be subject to the privacy and security practices of the relevant payment provider.

We recommend reviewing the applicable privacy policy of the payment provider used for your transaction.

Your Consent

By using our website, creating an account, placing an order, or otherwise providing your personal information, you acknowledge this Privacy Policy.

Where consent is required for a specific use of your personal information, such as certain marketing communications or optional location-based features, we will request your consent as appropriate.

You may withdraw consent for optional processing at any time, subject to any legal or operational limitations.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technologies, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

Where required by applicable law, we will provide additional notice of material changes.

Your continued use of our Service after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy, to the extent permitted by law.

Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Hashemite Kingdom of Jordan, without regard to conflict-of-law principles.

Any dispute arising in connection with this Privacy Policy or your use of our Service shall be subject to the jurisdiction of the competent courts in Jordan, unless otherwise required by applicable law.

Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the way we handle your personal information, please contact us:

Company: Nedaa Ehjaz Est. For Cosmetics

Trade Name: Fairouz Bee Care

Email: fairouzbeecare@gmail.com

Phone: +962798784455

Address: Jerash, Jordan